1. Do you have the best competitive prices?
We do not claim to, or attempt to, have the best competitive prices for every product. We are able to offer substantial savings compared to the original instrument manufacturers for a high quality, fully compatible product. Some of our prices are lower than all our competitors, others may not be. What we do offer is genuine value for money. We do not compromise product quality in order to offer low priced products.
2. Can I get a discount for large orders?
We offer substantial savings for large users. If you need very large quantities additional discounts may be available - please enquire.
3. What do I do if I am not satisfied?
In the unlikely event that you are not satisfied with our products or our service let us know. You can be assured that your problem will be dealt with promptly and fairly.
4. How often does inventory change?
Some of our products will always be available. However, due to the nature of being on the cutting edge of style, we are constantly updating and changing our inventory to suit our customers' needs. Please feel free to inform us of a style you like and we will do our best to get it for you.
5. Can my logo be printed on your boxes?
Yes, absolutely. CHINEE offers one to four colors imprinting on all our plastic boxes.
6. What color is the standard plastic box?
Our standard plastic boxes are crystal clear, with no cloudiness, so your products can be clearly seen through the box.
7. I want my product to fit snugly in the packaging. What do you have to offer?
CHINEE offers custom-made foam inserts that are specially tailored to meet your needs. Foam inserts are a great way to create custom packaging.
8. What is shrink film packaging and what is its purpose?
Shrink film packaging is a relatively simple concept and procedures using different types of shrink film for effectively displaying and protecting a variety of products. Shrink films have been oriented (stretched) during the manufacturing process. They therefore shrink upon being heated during the wrapping process. The type of shrink film to be used is determined by the type of shrink film equipment used and by the needs of the customer.
Shrink Film is usually found in roll stock and it is used for protection, product enhancement and for protecting packages from being opened prior to purchase. Shrink film provides a see-through over wrap for a clear sparkling display. Shrink film is used to bundle multiple products together. Shrink film reduces the cost of product packaging.
9. I would like to order food packaging boxes, could you give me any guide to supplies for food packaging boxes?
Yes, of course. Food packaging boxes serve three important purposes. They need to protect the product, keep it warm or cold, and present it to the customer in an attractive way. Having the proper supplies for food packaging boxes can help you easily accomplish all three of these goals.
When you order food packaging boxes and cardboard food containers, you'll likely get a simple food packaging container, without any extras. So to ensure your food packaging design is as attractive and functional as possible, consider purchasing the following extras:
1. Self-stick labels for plastic, foam and cardboard food packaging;
2. Trays and inserts for a commercial food packaging box;
3. And hot and cold packs for food boxes.
10. Why does CHINEE offer so many products and a fulfillment service?
Our goal is to make our customers’ lives easier by providing them for all packaging needs.
11. I know you do work for large companies; will a small company like mine get the same level of service?
We hold high value to every single customer and provide the same level of great service to every order regardless of size. Everyone deserves the best.
Be delivered by air or by sea. The approximate transit time by air is 5 business days maximum and by sea 15-30 days. If you order more, the shipping cost will be lower. Air charge is different for different country.
Office Address: No.610-611, ShunJing Trade Center, Industrial Avenue South, Guangzhou, China P.C.:510288
We will start your order after receiving the down payment which is 50% of total payment. When order finished, we will email you the digital photo for your confirmation. We will send the goods to you after receiving the balance payment.
If the order is urgent, you'd better pay 100% in advance.
15. How about the after service?
CHINEE is responsible for making some modifications as you need and your purchase can be reproduced and refunded if there are serious quality problems.
